What we collect
Information you give us when you book or message — name, contact, health intake answers, payment, and (with your explicit consent) mobile number for SMS coordination reminders.
Effective 2026 · This policy explains how Perrenia Wellness collects, uses, stores, and shares your information — including SMS opt-in data — when you use perreniacare.com or coordinate care through our program.
Information you give us when you book or message — name, contact, health intake answers, payment, and (with your explicit consent) mobile number for SMS coordination reminders.
To coordinate your care with independent licensed partner providers, schedule consultations, deliver lab review, and (with your consent) send program-related SMS reminders.
Sell or rent your information. We do not share your phone number or SMS opt-in data with third parties or affiliates for marketing purposes.
Program name: Perrenia Care Coordination SMS. By opting in (web form, intake form, or by replying YES to a confirmation prompt), you consent to receive recurring SMS messages from Perrenia Wellness at the mobile number you provided. Message frequency varies; typically 1–6 messages per month for appointment reminders, lab-result notifications, and care-team follow-ups. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact [email protected] / (910) 239-3100. We do not share mobile opt-in data with third parties or affiliates for marketing purposes.
Perrenia Wellness is an online care-coordination program operated by Perrenia Wellness Care LLC. Our website is perreniacare.com. We coordinate virtual consultations, lab review, and lifestyle-supplement plans with independent, separately licensed partner providers and partner laboratories. We do not practice medicine, and we do not prescribe, dispense, ship, fulfill, or take title to any medication.
We collect information in three ways: (a) you give it to us directly, (b) it is generated automatically as you use the site, and (c) it is provided by independent licensed partner providers who coordinate your care through our program.
We use the information we collect to operate, maintain, and improve the care-coordination program, including: matching you with a partner provider; scheduling consultations; routing lab orders and lab results; sending program-related messages (email and, where you have opted in, SMS); customer support; billing and accounting; detecting fraud and abuse; and meeting our legal and compliance obligations.
We do not use your information for advertising networks, ad-targeting auctions, cross-context behavioral advertising, or any sale-of-personal-information regime.
We use a minimal set of first-party cookies and similar storage to keep the site working: remembering whether you have closed our cookie banner, remembering your form-progress state during intake, and protecting against abuse. We do not deploy cross-site advertising cookies. Where the law (e.g., EEA/UK visitors) requires opt-in consent for non-essential cookies, we prompt before any non-essential storage is loaded.
We share information only as needed to operate the program, with parties under confidentiality and data-protection obligations:
We do not sell, rent, or trade personal information for consideration. We do not share SMS opt-in data with third parties or affiliates for marketing purposes.
We retain coordination records for the period required by applicable healthcare, tax, and consumer-protection law (typically seven years for clinical/billing records) and then de-identify or delete them. SMS opt-in/opt-out events are retained for at least four years to demonstrate compliance with carrier and FTC messaging rules.
We use administrative, technical, and physical safeguards designed for healthcare-coordination data: HTTPS in transit, encryption of sensitive fields at rest, access limited to staff and vendors on a need-to-know basis, audit logging, and incident-response procedures consistent with HIPAA Security Rule expectations for a care-coordination program. No system is perfectly secure; we notify affected members of any breach involving their personal information consistent with applicable state and federal law.
The Perrenia Wellness program is for adults. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, contact [email protected] and we will delete it.
Coordination services are available in 48 U.S. states. We cannot currently coordinate care for residents of Alabama, Mississippi, or Missouri. Our website may be viewed from outside the United States; if you choose to engage the program, your information will be processed in the United States under U.S. law.
We will post material changes on this page and update the "Last updated" date above. For changes that expand how we use previously collected information, we will give you reasonable advance notice (typically by email or in-account message) so you can opt out before the change takes effect.
Questions, requests, or complaints about privacy should go to:
Perrenia Wellness — Privacy
[email protected]
(910) 239-3100
Medical services are delivered by independent licensed providers; this website does not itself practice medicine. Coordination membership is available in 48 states — not available in Alabama, Mississippi, or Missouri. See our Refunds & Payments policy for billing terms.